If the stereo system on the Kia Soul isn’t working properly, you may want to perform a factory reset on it with these steps.
1. Locate the small reset button hole on the faceplate of the radio. It is usually located to the lower-right of the display, but is sometimes located at the upper-right of the display.

2. Use a paper clip or pen tip to press and hold the “Reset” button for 1 second. The entire system will reset.
I am trying to locate the reset button on my 2013 Kia Soul. There is no factory reset button. Help!
There is no reset button on a 2013 a Kia I have
I have a 2012 kia soul and its not working. Im trying to see if it has a reset button.
What is wrong u want to reset
2014 Kia Soul unable to connect the phone, there is no reset button
2017 kia soul: radio and display quit working, but backup camera still functions. Have hit the factory reset. next idea?
Bob, my soul just did the same thing. Did you find an answer?
On my 2014 Kia soil the radio stop working and the front passenger window quiet working what should I check for
My 2014 Kia Soul Radio and the front passenger window just quiet working any ideal what I should check
I have a 2018 Kia soul the dash half of my dash is on and the rest of the dashboard is totally off I hit the reset button and nothing happened so now what do I do
the radio does not turn off aymore,
I just bought a used 2013 KIA soul and the setup button isn’t working to set up my phone, all the other buttons are fine
I got the same problem setup disp am fm button not working. Did you manage to find a solution?
Have a 2018 kia soul that the radio wont turn on. Not even the back up camera turns on.
I have a 2019 and I’m experiencing the same problem. I’ve tried to reset it but nothing works. Did you get it solved on your 2018? If so please share
If you don’t see a reset button, push-in and hold the power knob and the station tuner knob for thirty seconds.
My voice recognition stopped working after I tried, unsuccessfully, for t h e fifth time to update the software. The techs seem to think I’m doing android auto wrong. I’m not. It’s the car’s VR, not AA. I tried the reset and the screen went black and then everything came back the way it just was. They’re supposed to get in touch with Kia techs in the head office to see if they know what to do. It’s irritating that they don’t seem to understand the car’s VR.