Ford Ecosport: Reset Stereo System

If your Ford Ecosport stereo system isn’t working due to troubles with SYNC or SYNC 3, these troubleshooting tips may be all you need to solve the problem. Let’s learn how you can reset your Ford Ecosport stereo system.

All Ford Ecosport Models

Before performing a soft or master reset, try turning the audio system on and off again, regardless of your Ecosport model.

1. Locate your audio power button.
2. Press the button so your radio turns off.
3. Wait about 10 seconds before turning the radio back on.

2019-2022 Ford Ecosport with SYNC 3

If your screen is frozen or blacked out and you cannot navigate to settings on the screen, try rebooting:

1. Find the volume knob on the bottom left-hand side of your touch screen.
2. Press and hold the button in the center of the knob.
3. Hold long enough until you trigger the system to reboot.

If a radio reboot does not solve the issue, try a system reset. A soft reset will not clear your personalized settings:

1. Locate the seek up button on your radio and the audio power button in the center of the volume knob.
2. Press and hold both buttons until the screen goes black.
3. Ford recommends you wait three minutes for the system to fully reset.
4. Press the audio power button to turn your radio back on.

If neither of these solutions work, but you can use your display screen, try a master reset. A master reset will restore settings back to factory settings.

1. Place your car in park. Make sure your Ecosport is still on.
2. Disconnect all Bluetooth devices.
3. Go to settings > general on your display screen.
4. Scroll down the menu until you find master reset.
5. A confirmation message on the screen will appear. Select continue to continue the master reset.
6. Your screen will momentarily turn off. This reset may take a few minutes.

2018-2020 Ford Ecosport with SYNC

To perform a master reset of your 2018-2020 Ford Ecosport with SYNC stereo system:

1. Make sure your car is in park, but is still running.
2. Disconnect your USB and Bluetooth devices.
3. Choose the gear icon on your home screen.
4. Then select settings > systems.
5. Scroll until you find master reset.
6. After tapping this option, a message on the display will appear confirming this action.
7. Tap yes and allow a few minutes for the reset to complete.

2013 Ford Ecosport with SYNC

To perform a master reset of your 2013 Ford Ecosport:

1. Press the menu button on the left-hand side of your center panel.
2. Select SYNC settings.
3. Scroll down the menu until you find master reset.
4. A message will appear on the display asking if you want to restore SYNC to factory settings.
5. Under the audio option buttons on the center panel you will find a blank black button. Press this button to select yes.
6. Your SYNC system will perform a hard reset.

2012-2014 Ford Ecosport with SYNC

If you have an earlier version of SYNC and your stereo system is not working, try a soft reset:

1. Locate the seek up button and audio power button on the center panel.
2. Press and hold down each button simultaneously for about 15 seconds.
3. This should reset your radio unit.