Dodge Journey: How To Reset UConnect

The top reasons your UConnect in your Dodge Journey needs Rebooting: It runs super slow, a frozen screen, radio glitches, weird sounds or uneven pitches, map inconsistency, and issues connecting your phone. Follow the steps below to Soft Reboot the system, not Hard Reboot it, as this way you will not lose other settings. 

To Reboot the UConnect, Perform the following steps:

2018 – 2023 Models

Option 1

  1. Turn on the vehicle but not the engine.
  2. Press the Phone and Vehicle Registration buttons for a minimum of 30 seconds.
  3. Stop pressing and turn off the car.
  4. Open the driver’s door for about 30 seconds.
  5. Close the door and wait for the Refreshed Digital Settings to load.

Option 2

  1. Push IN and HOLD the VOLUME and the TUNE button at the same time.
  2. Hold for about 10 seconds or until the screen goes BLACK.
  3. Wait a few seconds for the screen to load back up.

Reboot Complete! Presets and memory will remain saved. 

​2011 – 2017 Models

  1. Turn the ignition on but stay in park.
  2. Push the Volume and Tuner buttons at the same time.
  3. Hold the buttons for 10 – 20 seconds until the screen shows the Dodge logo. The screen will now go blank.
  4. Your Dodge Journey logo will be visible when your screen comes back on. Now you’re automatically back to the primary screen and reconnected.

2009 – 2010 Models

  1. Open the Vehicle App.
  2. Select Soft Reset/Reboot. 
  3. Press and hold the Power button for about 30 seconds.

**NOTE: If you are unable to Reboot the UConnect on the first try, REPEAT the steps. If you are still unsuccessful, contact the dealership for assistance or consult your vehicle user’s manual.

19 thoughts on “Dodge Journey: How To Reset UConnect”

  1. Tried to reset my uconnect but the procedure I found did not work. Still uconnect is unusable. Haven’t been able to use my unconnected for over 2 years and yet Dodge wants to charge me over $200 to fix it because it’s supposedly the module. Dodge should add this problem as a defect. Angry, frustrated 🤬😡

    • I agree, we pay a lot of money for these options and I am tired of the vehicle industry just washing their hands of their responsibilities to their clientele.

      • I sold my 2019 dodge charger after 6 months because of this issue, I drive to much for something so trivial to irritate me every single day. Took it in multiple times to get it fixed and the dealer couldn’t/wouldn’t fix it.

    • That’s hilarious. Up here in Canada it cost me over $1000 to replace. Then it went out a couple of months later.

  2. My 2015 Journey crossroad’s uconnect will not come on after I start the vehicle until a few miles down the road. this happens mostly during cold weather; vehicle is garage kept.

  3. I found a loose connection in the back of my 8.4 uconnect screen that was loose which caused it not to come on or sometimes go out and back on. I pulled all connections apart sprayed some electrical cleaner on them and replaced the connection, haven’t had any more problems sense. Search on You-Tube for instruction on how to remove the device.

  4. 2016 Dodge Journey USB works with IPOD, but not bluetooth. Smartphone connects to Uconnect via bluetooth with no problem, weird thing is, my 2013 Dodge Avenger has no problem via blue tooth with smartphone or Ipod.

  5. I got my self a aux/bt wireless
    connector / adapter that I plug on the aux input under the armrest with USB power connect my phone and there we go.. Bye bye frustration go away.. Costs me 8 bucks…


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