Dodge Journey: How To Reset UConnect

The top reasons your UConnect in your Dodge Journey needs Rebooting: It runs super slow, a frozen screen, radio glitches, weird sounds or uneven pitches, map inconsistency, and issues connecting your phone. Follow the steps below to Soft Reboot the system, not Hard Reboot it, as this way you will not lose other settings. 

To Reboot the UConnect Perform the following steps:

  1. Push IN and HOLD the VOLUME and the TUNE button at the same time.
  2. Hold for about 10 seconds or until the screen goes BLACK.
  3. Wait a few seconds for the screen to load back up.

Reboot Complete! Presets and memory will remain saved. 

**NOTE: If you are unable to Reboot the UConnect on the first try, REPEAT the steps. If you are still unsuccessful, contact the dealership for assistance or consult your vehicle user’s manual.

13 thoughts on “Dodge Journey: How To Reset UConnect”

  1. Tried to reset my uconnect but the procedure I found did not work. Still uconnect is unusable. Haven’t been able to use my unconnected for over 2 years and yet Dodge wants to charge me over $200 to fix it because it’s supposedly the module. Dodge should add this problem as a defect. Angry, frustrated 🤬😡

    • I agree, we pay a lot of money for these options and I am tired of the vehicle industry just washing their hands of their responsibilities to their clientele.

    • That’s hilarious. Up here in Canada it cost me over $1000 to replace. Then it went out a couple of months later.

  2. My 2015 Journey crossroad’s uconnect will not come on after I start the vehicle until a few miles down the road. this happens mostly during cold weather; vehicle is garage kept.

  3. I found a loose connection in the back of my 8.4 uconnect screen that was loose which caused it not to come on or sometimes go out and back on. I pulled all connections apart sprayed some electrical cleaner on them and replaced the connection, haven’t had any more problems sense. Search on You-Tube for instruction on how to remove the device.


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