Many car owners/drivers use the radio or stereo system while they drive. Sometimes the stereo system has problems and needs to be reset. Below are directions for resetting the stereo system on a Dodge Journey.
Note: Doing this will erase any saved radio stations or paired phones. You will need to reset the stations and pair phones again when starting the car.
If neither of these options fixes the issue, please take your car to a certified mechanic or dealership.
2011 – 2020 Models
Fuses
- Open the passenger side door. The fuse box is under the dash near the door.
- Press the tab and pull down.
- Check fuse F128.
- If the fuses are burnt, replace them with new ones.
Hard Reset
- Open the hood of the vehicle.
- Disconnect the negative battery cable from the terminal with a socket wrench. Make sure the cable is not touching the battery or terminal.
- Disconnect the positive terminal. Do not let it touch the terminal.
- Let the car sit for 3-5 minutes.
- Reconnect the cables to the battery again.
2009 – 2010 Models
Fuses
- Open the hood. The fuse box is on the left side of the engine compartment.
- Press the clips on either side of the lid and lift up.
- Check fuse M12.
- If the fuses are burnt, replace them with new ones.
Hard Reset
- Open the hood of the vehicle.
- Disconnect the negative battery cable from the terminal with a socket wrench. Make sure the cable is not touching the battery or terminal.
- Disconnect the positive terminal. Do not let it touch the terminal.
- Let the car sit for 3-5 minutes.
- Reconnect the cables to the battery again.